Refund & Cancellation Policy
Effective Date: December 1, 2024
1. No Refund Policy
All purchases made through TheDoubleIvyGrad.com are final and non-refundable. We do not offer full or partial refunds under any circumstances, including but not limited to:
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Change of mind
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Inability to use the service
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Scheduling conflicts
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Dissatisfaction with results
For the purposes of this policy, a "client" refers to any individual or entity that purchases consulting services, digital products, courses, or other offerings from TheDoubleIvyGrad.com. Clients are responsible for carefully reviewing service details before making a purchase. If you have any questions, please contact us at thedoubleivygrad@gmail.com before completing your transaction.
2. Payment Plans & Cancellation
If a purchase includes a payment plan, clients may cancel future payments at any time. However, any payments made before the cancellation date are non-refundable and will not be credited toward future services.
To cancel a payment plan, clients must provide written notice via email to thedoubleivygrad@gmail.com at least 14 business days before their next scheduled payment. Failure to provide notice at least 14 business days in advance may result in the next payment being processed, which remains non-refundable.
3. Chargebacks & Dispute Resolution
By purchasing from TheDoubleIvyGrad.com, clients agree to this No Refund Policy and waive the right to dispute charges with their payment provider. Any chargebacks will be treated as a violation of this policy and may result in further legal action.
If there is a billing issue, clients must contact thedoubleivygrad@gmail.com before initiating a dispute. We are happy to work with clients within the boundaries of this policy.
4. Changes to This Policy
We reserve the right to update this policy at any time. Changes will be effective immediately upon posting on TheDoubleIvyGrad.com. Clients are responsible for reviewing this policy periodically.
For any questions, contact us at thedoubleivygrad@gmail.com before making a purchase.